Wordsmith incident

Issues loading chats and reviews

Minor Resolved View vendor source →

Wordsmith experienced a minor incident on May 27, 2026 affecting Website, lasting —. The incident has been resolved; the full update timeline is below.

Started
May 27, 2026, 02:45 PM UTC
Resolved
May 27, 2026, 02:45 PM UTC
Duration
Detected by Pingoru
May 27, 2026, 02:45 PM UTC

Affected components

Website

Update timeline

  1. identified May 27, 2026, 01:57 PM UTC

    Status: Identified An issue is impacting chat loads and reviews. We're implementing a fix and will update shortly Affected components Website (Degraded performance)

  2. resolved May 27, 2026, 02:45 PM UTC

    Status: Resolved This issue was causing chats to fail to load when a page was refreshed, and the reviews list in Activity wasn't loading correctly. The issues have now been resolved and performance back to normal. Affected components Website (Operational)