Wistia experienced a minor incident on July 14, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Jul 14, 2026, 05:11 PM UTC
Type: Incident Duration: 3 hours and 3 minutes Affected Components: Live Jul 14, 17:11:19 GMT+0 - Investigating - Some webinar attendees viewing the HLS stream may experience audio and video buffering and stalling. We are investigating the issue. Jul 14, 17:15:45 GMT+0 - Identified - The issue has been identified and a fix is being implemented Jul 14, 17:25:43 GMT+0 - Identified - Our third party provider is implementing a fix for this issue. If your webinar attendees are experiencing connection issues on HLS, they can try using Chrome desktop to view the webinar in realtime, which is unaffected by this issue. We will send another update when the fix has been deployed. Jul 14, 18:04:44 GMT+0 - Monitoring - A fix has been implemented and we are monitoring the results. Jul 14, 20:14:05 GMT+0 - Resolved - This incident has been resolved.