WiseStamp incident

Login issues and signature embedding

Major Resolved View vendor source →

WiseStamp experienced a major incident on February 25, 2025 affecting General Access and Outlook Add-in (Microsoft) and 1 more component, lasting 4m. The incident has been resolved; the full update timeline is below.

Started
Feb 25, 2025, 12:28 PM UTC
Resolved
Feb 25, 2025, 12:32 PM UTC
Duration
4m
Detected by Pingoru
Feb 25, 2025, 12:28 PM UTC

Affected components

General AccessOutlook Add-in (Microsoft)Microsoft Exchange Online IntegrationOutlook Windows Desktop App (Microsoft)Google Workspace Gmail IntegrationOutlook Mac Desktop App (Microsoft)Gmail Integration (Google)Browser ExtensionMacMail Desktop App

Update timeline

  1. investigating Feb 25, 2025, 12:28 PM UTC

    Login to the Wisestamp platform is currently unavailable and some signatures are not being embbeded into emails. We are working on a fix and will share updates shortly.

  2. resolved Feb 25, 2025, 12:32 PM UTC

    This incident has been resolved.