WiseStamp incident

Analytics Data Gap

Notice Resolved View vendor source →

WiseStamp experienced a notice incident on May 28, 2026, lasting 15m. The incident has been resolved; the full update timeline is below.

Started
May 28, 2026, 03:00 PM UTC
Resolved
May 28, 2026, 03:15 PM UTC
Duration
15m
Detected by Pingoru
May 28, 2026, 03:00 PM UTC

Update timeline

  1. resolved Jun 14, 2026, 06:21 AM UTC

    Between approximately 15:15 UTC on May 28 and 09:38 UTC on May 31, a backend configuration caused a temporary pause in the Analytics and Campaigns charts, meaning signature impressions and campaign view counts on your dashboard may not have been registered in real-time during those few days. Email signature delivery was not affected. Signatures continued to render and track normally throughout this period. The issue was resolved on May 31. Live reporting is functioning normally, and we’ve already implemented extra monitoring to ensure your dashboard views stay seamless moving forward. If you happen to notice a quiet spot in your visual charts during that window and want us to take a closer look at your specific data, just reach out our team is happy to help! As always, please don't hesitate to contact us for anything WiseStamp related