Wisely experienced a minor incident on June 14, 2025 affecting Wisely Host iPad App (iOS), lasting 18h 23m. The incident has been resolved; the full update timeline is below.
Affected components
Wisely Host iPad App (iOS)
Update timeline
- investigating Jun 14, 2025, 10:34 PM UTC
We are currently investigating syncing issues with our Host iPad App. This is currently impacting party waitlists and table status management.
- investigating Jun 15, 2025, 12:50 AM UTC
Some of our brands are still reporting intermittent issues, but the issue is less widespread now. We are continuing to investigate and monitor.
- monitoring Jun 15, 2025, 01:30 AM UTC
A fix has been implemented and we are monitoring to ensure no further issues occur.
- resolved Jun 15, 2025, 04:57 PM UTC
We have not observed any further syncing issues during our monitoring. The incident is resolved.