Wisely incident

Retroactive: Amazon Web Services incident

Notice Resolved View vendor source →

Wisely experienced a notice incident on October 20, 2025 affecting Wisely Host iPad App (iOS) and Campaigns and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2025, 01:50 PM UTC
Resolved
Oct 20, 2025, 01:50 PM UTC
Duration
—
Detected by Pingoru
Oct 20, 2025, 01:50 PM UTC

Affected components

Wisely Host iPad App (iOS)CampaignsAutomationsWeb ReservationsWisely Dashboard (Web)Email SendingWisely APISMS Partner (Twilio)Wisely Support EmailWisely Data Science

Update timeline

  1. resolved Oct 20, 2025, 01:50 PM UTC

    On Monday, October 20th, 2025, Olo Engage experienced a partial disruption to services, starting at 06:47 UTC. This generally affected all of Olo Engage. The impacts were widespread but the system has since recovered starting around 10:39 UTC.