Wisely experienced a minor incident on October 20, 2025 affecting Wisely Host iPad App (iOS) and Wisely Dashboard (Web) and 1 more component, lasting 1d. The incident has been resolved; the full update timeline is below.
Affected components
Wisely Host iPad App (iOS)Wisely Dashboard (Web)Wisely API
Update timeline
- identified Oct 20, 2025, 03:55 PM UTC
Olo Engage Engineers have identified the issue causing the interruption in service for some users. We are working to resolve as soon as possible. We will continue to provide frequent updates until service is fully restored.
- monitoring Oct 20, 2025, 07:47 PM UTC
We are beginning to see error rates recover. We are actively monitoring and will provide updates as the situation progresses.
- resolved Oct 21, 2025, 04:33 PM UTC
This incident has been resolved.