Wisely experienced a minor incident on December 18, 2020 affecting Wisely Host iPad App (iOS) and Wisely Dashboard (Web) and 1 more component, lasting 9m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Dec 18, 2020, 08:09 PM UTC
Wisely's Engineers have identified the issue causing the interruption in service for some users (including sms functionality). We are working to resolve as soon as possible. We will continue to provide frequent updates until service is fully restored.
- resolved Dec 18, 2020, 08:18 PM UTC
The interruption in service has been fully resolved. Our Engineers have confirmed a full resolution after actively monitoring all systems. As always, we give a hoot about providing the fastest resolution should there ever be a technical interruption in Wisely's service. Thank you for your patience.