Wisely experienced a major incident on August 14, 2021 affecting Wisely Host iPad App (iOS) and Wisely Dashboard (Web), lasting 42m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Aug 14, 2021, 12:54 AM UTC
Wisely is currently experiencing an interruption in service and users are unable to fully utilize the system. Our Engineers are currently investigating and we will continue to provide frequent updates until resolved. We understand this issue may ruffle some feathers—thank you for your patience while we work on a quick resolution.
- monitoring Aug 14, 2021, 01:03 AM UTC
The interruption in service has been resolved. Our Engineers are actively monitoring all systems and we will provide one final notice to confirm service for all Wisely users has been fully restored.
- resolved Aug 14, 2021, 01:16 AM UTC
The interruption in service has been fully resolved. Our Engineers have confirmed a full resolution after actively monitoring all systems. As always, we give a hoot about providing the fastest resolution should there ever be a technical interruption in Wisely's service. Thank you for your patience.