Wisely incident

AWS Service Issue (Wisely Impacted)

Minor Resolved View vendor source →

Wisely experienced a minor incident on December 7, 2021, lasting 9m. The incident has been resolved; the full update timeline is below.

Started
Dec 07, 2021, 10:29 PM UTC
Resolved
Dec 07, 2021, 10:39 PM UTC
Duration
9m
Detected by Pingoru
Dec 07, 2021, 10:29 PM UTC

Update timeline

  1. identified Dec 07, 2021, 04:45 PM UTC

    Amazon's Engineers have identified an issue causing the interruption in service for their partners. The AWS issue may impact Wisely customers. We will continue to provide updates until service is fully restored.

  2. identified Dec 07, 2021, 08:57 PM UTC

    Amazon's Engineers are still working to resolve the issue that is creating interruption in service for their partners (including Wisely). The AWS issue may create performance issues for Wisely clients. We will continue to provide updates until service is fully restored.

  3. monitoring Dec 07, 2021, 10:29 PM UTC

    Amazon's Engineers have reported progress in the issue that is causing the interruption in service for their partners but is still working to fully resolve the issue. There may be continued impact on Wisely's functionality. We will continue to provide updates until service is fully restored.

  4. monitoring Dec 07, 2021, 10:29 PM UTC

    Amazon's Engineers have reported progress in the issue that is causing the interruption in service for their partners but is still working to fully resolve the issue. There may be continued impact on Wisely's functionality. We will continue to provide updates until service is fully restored.

  5. monitoring Dec 07, 2021, 10:30 PM UTC

    Amazon's Engineers are still working to resolve the issue impacting their partners. There may be continued impact on Wisely's functionality. We will continue to provide updates until service is fully restored.

  6. monitoring Dec 07, 2021, 10:31 PM UTC

    Amazon's Engineers have reported progress in the issue that is causing the interruption in service for their partners but is still working to fully resolve the issue. There may be continued impact on Wisely's functionality. We will continue to provide updates until service is fully restored.

  7. resolved Dec 07, 2021, 10:39 PM UTC

    Amazon's engineers have reported a significant recovery but they are continuing to monitor the issue.