Wisely incident

Wisely Billing - Erroneous Credit Notifications

Notice Resolved View vendor source →

Wisely experienced a notice incident on December 23, 2021 affecting Wisely Billing, lasting 1m. The incident has been resolved; the full update timeline is below.

Started
Dec 23, 2021, 06:13 PM UTC
Resolved
Dec 23, 2021, 06:14 PM UTC
Duration
1m
Detected by Pingoru
Dec 23, 2021, 06:13 PM UTC

Affected components

Wisely Billing

Update timeline

  1. investigating Dec 23, 2021, 06:13 PM UTC

    Our Invoicing system is currently sending out previously applied credit notes to our customers. These are simply for your records. No action is needed from you at this time. We apologize for any confusion this causes, and we thank you for your time and partnership!

  2. resolved Dec 23, 2021, 06:14 PM UTC

    Our Invoicing system is currently sending out previously applied credit notes to our customers. These are simply for your records. No action is needed from you at this time. We apologize for any confusion this causes, and we thank you for your time and partnership!