Wisely experienced a notice incident on March 9, 2023 affecting Wisely Host iPad App (iOS) and Wisely Dashboard (Web) and 1 more component, lasting 1h 23m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 09, 2023, 10:21 PM UTC
Wisely's Engineers are investigating the interruption in service for our users. We are working to resolve as soon as possible and will provide periodic updates until service is fully restored.
- investigating Mar 09, 2023, 10:24 PM UTC
We are continuing to investigate this issue.
- identified Mar 09, 2023, 10:52 PM UTC
Wisely's Engineers have identified the issue causing the interruption in service and some users are now seeing services recover as we are in the process of mitigation. We will continue to work to resolve the issue as soon as possible and provide frequent updates until service is fully restored.
- monitoring Mar 09, 2023, 11:32 PM UTC
The interruption in service has been resolved and services have been restored. Our Engineers are actively monitoring all systems and we will provide one final notice to confirm service for all Wisely users has been fully restored.
- resolved Mar 09, 2023, 11:45 PM UTC
The interruption in service has been fully resolved. Our Engineers have confirmed a full resolution after actively monitoring all systems.