Wisely incident

Data Reporting Delays 3/22/23

Notice Resolved View vendor source →

Wisely experienced a notice incident on March 22, 2023 affecting GEO (Wisely) Tableau-Snowflake Database, lasting 5h 46m. The incident has been resolved; the full update timeline is below.

Started
Mar 22, 2023, 04:50 PM UTC
Resolved
Mar 22, 2023, 10:37 PM UTC
Duration
5h 46m
Detected by Pingoru
Mar 22, 2023, 04:50 PM UTC

Affected components

GEO (Wisely) Tableau-Snowflake Database

Update timeline

  1. identified Mar 22, 2023, 04:50 PM UTC

    GEO Databases maintenance is impacting reporting speed in Snowflake Client Share and Tableau Reporting. Customers with access to Snowflake and/or Tableau reporting may see delayed data population. We expect all data to be fully aggregated by 5pm ET but will provide another update if additional maintenance time is needed.

  2. resolved Mar 22, 2023, 10:37 PM UTC

    All Snowflake client shares are now aggregated and up to date. Tableau reporting will be refreshed tomorrow at its standard time - prior to 9:30a EST.