Wisely incident

Degraded service of Guest Data Platform

Minor Resolved View vendor source →

Wisely experienced a minor incident on March 24, 2023 affecting Wisely Host iPad App (iOS) and Guest Data Platform (GDP), lasting 7h 7m. The incident has been resolved; the full update timeline is below.

Started
Mar 24, 2023, 05:56 PM UTC
Resolved
Mar 25, 2023, 01:03 AM UTC
Duration
7h 7m
Detected by Pingoru
Mar 24, 2023, 05:56 PM UTC

Affected components

Wisely Host iPad App (iOS)Guest Data Platform (GDP)

Update timeline

  1. investigating Mar 24, 2023, 05:56 PM UTC

    We are investigating an issue with degraded performance of the Guest Data Platform. Event processing and webhooks may experience a delay. Note, this does not impact most operations of Host including table and party management.

  2. monitoring Mar 24, 2023, 08:51 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 25, 2023, 01:03 AM UTC

    This incident has been resolved.