Wisely experienced a minor incident on August 24, 2023 affecting Campaigns and Automations and 1 more component, lasting 1h 21m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 24, 2023, 10:47 PM UTC
SendGrid's Engineers are investigating an issue impacting their APIs affecting our Olo Marketing clients. The current customer impact includes campaign sends and automations. We are monitoring their status page for updates and will provide them here. Additional information is available on SendGrid's status page: https://status.sendgrid.com/
- monitoring Aug 24, 2023, 11:27 PM UTC
Sendgrid has resolved the issue impacting their APIs and are monitoring the fix. Our team is also monitoring the fix to ensure campaign and automation emails are sending as expected. We will provide one final notice to confirm that the email send service has been restored. https://status.sendgrid.com/
- resolved Aug 25, 2023, 12:08 AM UTC
SendGrid engineers have confirmed full resolution to their APIs and thus our campaign and automation email sends. https://status.sendgrid.com/