Wisely experienced a minor incident on August 31, 2023 affecting Web Reservations and Email Sending, lasting 10h 52m. The incident has been resolved; the full update timeline is below.
Affected components
Web ReservationsEmail Sending
Update timeline
- monitoring Aug 31, 2023, 01:45 AM UTC
We’ve identified an issue with campaign and Host Web reservation email sending caused by a downstream provider. Customers may experience issues with delivery and reporting on new campaigns as well as getting confirmations from Host reservations. We will continue to monitor our email provider’s status and explore alternative paths to resolution.
- monitoring Aug 31, 2023, 12:37 PM UTC
The issue was resolved at 10:44 pm ET on August 30th.
- resolved Aug 31, 2023, 12:37 PM UTC
This incident has been resolved.