Wisely incident

Issues sending SMS messages with Host app

Minor Resolved View vendor source →

Wisely experienced a minor incident on February 28, 2025 affecting Wisely Host iPad App (iOS) and Web Reservations, lasting 26m. The incident has been resolved; the full update timeline is below.

Started
Feb 28, 2025, 09:14 PM UTC
Resolved
Feb 28, 2025, 09:40 PM UTC
Duration
26m
Detected by Pingoru
Feb 28, 2025, 09:14 PM UTC

Affected components

Wisely Host iPad App (iOS)Web Reservations

Update timeline

  1. investigating Feb 28, 2025, 09:14 PM UTC

    We are currently investigating an issue where SMS text messages are not being sent in a timely manner and/or are arriving out of order.

  2. monitoring Feb 28, 2025, 09:30 PM UTC

    System performance is returning to normal. We are continuing to monitor.

  3. resolved Feb 28, 2025, 09:40 PM UTC

    This incident has been resolved.