Wisdom incident

Some users experiencing issues submitting invoices

Minor Resolved View vendor source →

Wisdom experienced a minor incident on September 1, 2026 affecting Website, lasting 4h 44m. The incident has been resolved; the full update timeline is below.

Started
Sep 01, 2026, 04:42 PM UTC
Resolved
Sep 01, 2026, 09:26 PM UTC
Duration
4h 44m
Detected by Pingoru
Sep 01, 2026, 04:42 PM UTC

Affected components

Website

Update timeline

  1. investigating Sep 01, 2026, 04:42 PM UTC

    Status: Investigating We are currently investigating an issue affecting invoice submission from revenue specialists. Our team is actively looking into the cause and will provide updates as soon as possible. Thank you for your patience. Affected components Website (Partial outage)

  2. identified Sep 01, 2026, 04:51 PM UTC

    Status: Identified We have identified the cause of the issue affecting invoice submissions. Our team is implementing a fix and monitoring progress. We will continue to provide updates until the issue is resolved. Affected components Website (Partial outage)

  3. monitoring Sep 01, 2026, 05:13 PM UTC

    Status: Monitoring A fix has been implemented for invoice submissions, and we are monitoring the system to ensure full resolution. Please continue to report any issues you may experience. Affected components Website (Operational)

  4. resolved Sep 01, 2026, 09:26 PM UTC

    Status: Resolved All systems are operational. We apologize for any inconvenience and thank you for your patience. Affected components Website (Operational)