WiscNet experienced a critical incident on September 1, 2026 affecting Ashwaubenon School District, lasting 22d 15h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 01, 2026, 01:57 AM UTC
Hello, At 7:14 we saw a traffic alarms for Ashwaubenon SD. Can you confirm that the equipment is working properly on site? Please reach out with any questions. Thanks,
- monitoring Sep 02, 2026, 02:02 PM UTC
Hello, We have been notified that these circuit were intentionally taken down. We will monitor for restoral.
- monitoring Sep 09, 2026, 04:19 PM UTC
Hello, We are still seeing circuit 401154 as down. Please let us know how long you anticipate this circuit to remain down.
- monitoring Sep 23, 2026, 05:02 PM UTC
WISCNET has been informed this connection was intentionally taken down. We are closing this case and monitoring for restoration. Feel free to provide an estimated time of restoration, if desired and reach out if you have any questions or concerns. Thank you.
- resolved Sep 23, 2026, 05:02 PM UTC
This incident has been resolved.
- postmortem Sep 23, 2026, 05:04 PM UTC
Date & Time of Incident: 8/31 19:14 Duration: N/A Technician\(s\): Ben, Jim, Jake Review Date: 9/23 Brief Summary: On 8/31, alarms for this circuit were observed. WISCNET was informed this was due to known work, and intentionally taken down. This case has been closed, however WISCNET will continue monitoring for restoration. Root Cause: Known site maintenance