WiscNet incident

[2272151] Wausaukee School District - router unreachable

Critical Resolved View vendor source →

WiscNet experienced a critical incident on August 5, 2026 affecting Wausaukee School District, lasting 1h 58m. The incident has been resolved; the full update timeline is below.

Started
Aug 05, 2026, 04:09 PM UTC
Resolved
Aug 05, 2026, 06:07 PM UTC
Duration
1h 58m
Detected by Pingoru
Aug 05, 2026, 04:09 PM UTC

Affected components

Wausaukee School District

Update timeline

  1. investigating Aug 05, 2026, 04:09 PM UTC

    Hello, The WiscNet NOC has lost access to our device for Wausaukee School District at 8/5, 10:47 AM Central. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 1786. If you have any additional questions, please contact WiscNet NOC. Thank you, Marcus

  2. resolved Aug 05, 2026, 06:07 PM UTC

    Hello, The Wiscnet NOC observed alarms clear and services restore at 12:05 PM Central. Thank you,

  3. postmortem Aug 05, 2026, 06:08 PM UTC

    Date & Time of Incident: 8/5 10:47 AM Central Duration: 75 Minutes Technician\(s\): Marcus Review Date: 8/5 Root Cause: power Brief Summary: We lost access to our device onsite for the Wausaukee School District at 10:47 AM Central and our onsite device received alarms indicating an issue with a power supply. These alarms cleared at 12 PM Central restoring the service.