WiscNet incident
2267487 | Multiple Sites Experiencing Outage
WiscNet experienced a critical incident on July 27, 2026 affecting CESA 8 and Gillett School District and 1 more component, lasting 2d 1h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 27, 2026, 05:15 PM UTC
We are currently investigating this issue.
- investigating Jul 27, 2026, 05:35 PM UTC
The WiscNet NOC has lost access to our device for Cesa 08, Gillett School District, and Wabeno School District at 11:50 AM CST. Please verify power to your site and the network equipment. We are currently investigating this issue.
- investigating Jul 27, 2026, 05:58 PM UTC
Hello, we have opened individual tickets for each site with GLS/TEACH. They believe this may be due to a larger outage in the area and are currently in the process of opening a master ticket. We will continue to provide updates as more information becomes available.
- resolved Jul 29, 2026, 06:27 PM UTC
This incident has been resolved.
- postmortem Jul 29, 2026, 06:28 PM UTC
Date & Time of Incident: 11:50 AM CST 7/27/2026 Duration: 2,980 Technician\(s\): Fue Khang, Hadley Owen, Jordan Netzel Review Date: 7/29/2026 Brief Summary: Alarms came in for sites at 11:50 AM CST on 7/27/2026 and cleared at 11:30 AM CST 7/29/2026. This was due to the provider’s tail provider network being impacted by a tornado. Root Cause: Natural disaster.