WiscNet incident

CESA 8 Down | 2250888

Critical Resolved View vendor source →

WiscNet experienced a critical incident on June 19, 2026 affecting CESA 8, lasting 5h 21m. The incident has been resolved; the full update timeline is below.

Started
Jun 19, 2026, 06:08 AM UTC
Resolved
Jun 19, 2026, 11:30 AM UTC
Duration
5h 21m
Detected by Pingoru
Jun 19, 2026, 06:08 AM UTC

Affected components

CESA 8

Update timeline

  1. investigating Jun 19, 2026, 06:08 AM UTC

    Hello, Starting at 12:43 am we observed a loss of connection to our onsite equipment for this circuit. At this time we are requesting onsite power and equipment verification. Due to a policy change on GLS's end we are unable to open a ticket on your behalf. To open a ticket GLS can be contacted at 1.866.558.1920, and you can reference your site ID of 535. Otherwise you can call them and give us permission to open a ticket on your behalf. Please reach out with any questions. Thank you,

  2. resolved Jun 19, 2026, 11:30 AM UTC

    Hello, At this time we are seeing all alarms cleared, and services restored. Please reach out with any questions. Thank you,