WiscNet experienced a critical incident on May 22, 2026 affecting Kiel Area School District, lasting 3h 28m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 22, 2026, 06:25 AM UTC
Hello, Starting at 1:15 am we observed a loss of connection to our on site device for your circuit. At this time we are requesting onsite power and equipment verification. Due to a policy change within GLS we are unable to open a ticket on your behave. You can contact them at 1.866.558.1920 and use your site ID of 772 to open a ticket or give us consent to open a ticket on your behalf. Please reach out with any questions. Thank you,
- resolved May 22, 2026, 09:54 AM UTC
Hello, At this time we are seeing all services restored. Please reach out with any questions. Thank you,
- postmortem May 22, 2026, 03:00 PM UTC
The school district device restored.