WiscNet incident

2238602 | Genoa City J2 School District Flapping

Notice Ongoing View vendor source →

WiscNet is currently experiencing a notice incident affecting Genoa City J2 School District, which began 2d ago. The vendor's full update timeline is below.

Started
May 19, 2026, 10:51 AM UTC
Resolved
Ongoing
Duration
● 1d 11h
Detected by Pingoru
May 19, 2026, 10:51 AM UTC

Affected components

Genoa City J2 School District

Update timeline

  1. investigating May 19, 2026, 10:51 AM UTC

    Hello, We are reaching out because we have observed the device we monitor at Genoa City J2 School District flapping intermittently throughout the night. The device is up and passing traffic at this time. Due to a policy change, we are not able to open a ticket with GLS to investigate without the consent of the customer. If you are interested in opening an investigation into this issue, please reach out to GLS using 1.866.558.1920. Below is the Site ID: Genoa City J2 School District - 400991 Thank you,

  2. investigating May 19, 2026, 02:08 PM UTC

    Hello, Logs on our router indicate the device is continually rebooting. We have escalated this ticket to our engineering team, are you aware of any power or UPS issues that might be causing the reboots?

  3. identified May 19, 2026, 05:41 PM UTC

    Hello, After the report of the ASR920 making internal noises and no LED alarms, we are working on configuring a replacement.