WiscNet incident

Packet loss to several member sites

Minor Resolved View vendor source →
Started
Apr 14, 2026, 01:16 AM UTC
Resolved
Apr 14, 2026, 08:19 PM UTC
Duration
19h 3m
Detected by Pingoru
Apr 14, 2026, 01:16 AM UTC

Affected components

Milton School DistrictRipon CollegeSharon J11 School DistrictWaupaca School District

Update timeline

  1. investigating Apr 14, 2026, 01:16 AM UTC

    WiscNet staff observed several member sites begin alarming for packet loss around 4:15pm March 13, 2026. We have reached out to the transport provider for these circuits, to identify if a known change around the same time is causing this.

  2. identified Apr 14, 2026, 02:43 PM UTC

    The transport provider for the affected circuits acknowledged an issue and are attempting to revert.

  3. resolved Apr 14, 2026, 08:19 PM UTC

    Most sites affected by this event returned around 10:00am, Waupaca School District returned around 12:30.

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