WiscNet experienced a critical incident on April 9, 2026 affecting St Mary's Hospital Medical Center and St. Vincent Hospital, lasting 6d 11h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 09, 2026, 07:59 AM UTC
At 12:09 AM we noticed traffic drop for multiple services. We are currently investigating this issue.
- monitoring Apr 09, 2026, 11:15 AM UTC
These services were impacted by an unnotified maintenance. At this time we're seeing services as restored and are monitoring the situation. Please reach out to the WiscNet NOC if you are seeing issues with your service.
- resolved Apr 15, 2026, 07:17 PM UTC
This incident has been resolved.
- postmortem Apr 15, 2026, 07:17 PM UTC
Date & Time of Incident: 4/9/2026 12:09 AM to 6:15 AM CT Duration: 12:09 AM to 6:15 AM CT Technician\(s\): Tim, Jordan Review Date: 4/15 Brief Summary: On 4/9/2026 at 12:09 AM Wiscnet observed these connections go down due to maintenance. We observed the connections restore at 6:15 AM CT. Root Cause: Maintenance