WiscNet incident

WiscNet - Shawano School District - Down | #2225230

Critical Resolved View vendor source →

WiscNet experienced a critical incident on April 14, 2026 affecting Shawano School District, lasting 22h 20m. The incident has been resolved; the full update timeline is below.

Started
Apr 14, 2026, 09:32 PM UTC
Resolved
Apr 15, 2026, 07:52 PM UTC
Duration
22h 20m
Detected by Pingoru
Apr 14, 2026, 09:32 PM UTC

Affected components

Shawano School District

Update timeline

  1. investigating Apr 14, 2026, 09:32 PM UTC

    Hello, We are currently investigating an outage that is affecting your service. We'll continue to update you as we get information. Thank you,

  2. investigating Apr 14, 2026, 10:41 PM UTC

    Hello, GLS is seeing an issue with their equipment onsite, and are looking to troubleshoot. Once someone is available please reach out to 866-558-1920 and reference ticket 12069107. Thank you,

  3. resolved Apr 15, 2026, 07:52 PM UTC

    Hello, The site restored at 8:30 AM CT

  4. postmortem Apr 15, 2026, 07:52 PM UTC

    The link facing the GLS onsite device went down, and it restored at 8:30 AM CT