WiscNet incident

[2303621] Cambridge - 400460 - Down

Critical Resolved View vendor source →

WiscNet experienced a critical incident on October 14, 2026 affecting Cambridge School District, lasting 2h 3m. The incident has been resolved; the full update timeline is below.

Started
Oct 14, 2026, 05:14 AM UTC
Resolved
Oct 14, 2026, 07:17 AM UTC
Duration
2h 3m
Detected by Pingoru
Oct 14, 2026, 05:14 AM UTC

Affected components

Cambridge School District

Update timeline

  1. investigating Oct 14, 2026, 05:14 AM UTC

    The WiscNet NOC has lost access to our device for **Cambridge School District** at **12:06am 10/14**. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is **238**. If you have any additional questions, please contact WiscNet NOC.

  2. investigating Oct 14, 2026, 07:13 AM UTC

    Hello, We are seeing this site as back up as of 1:55am CT. We will be closing this status page. Thank you,

  3. resolved Oct 14, 2026, 07:17 AM UTC

    This incident has been resolved.

  4. postmortem Oct 14, 2026, 07:18 AM UTC

    Date & Time of Incident: 10/14 12:06am Duration: 109 minutes Technician\(s\): Johnathon Laun Review Date: 10/14 Brief Summary: We observed alarms for the school district going down Root Cause: We lost routing between the isp router and the device on premise