WiscNet incident

[2298641] East Troy Community School District - DOWN

Critical Resolved View vendor source →

WiscNet experienced a critical incident on October 1, 2026 affecting East Troy Community School District, lasting 21h 37m. The incident has been resolved; the full update timeline is below.

Started
Oct 01, 2026, 08:51 PM UTC
Resolved
Oct 02, 2026, 06:29 PM UTC
Duration
21h 37m
Detected by Pingoru
Oct 01, 2026, 08:51 PM UTC

Affected components

East Troy Community School District

Update timeline

  1. identified Oct 01, 2026, 08:51 PM UTC

    Hello, The WiscNet NOC has lost access to our device for East Troy Community School District at 10/1/2026 at 3:46PM. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 3188. If you have any additional questions, please contact WiscNet NOC at [email protected]__ or by phone at 608-442-6761. Thank you,

  2. resolved Oct 02, 2026, 06:29 PM UTC

    This incident has been resolved.

  3. postmortem Oct 02, 2026, 06:33 PM UTC

    Date & Time of Incident: 10/1 3:46 Duration: 1288 Technician\(s\): Dylan Trott, Fue Khang Review Date: 10/2 Brief Summary: GLS notified us of an outage starting at 10:46 AM. GLS advised their lmp fixed a config issue and services restored on 10/2 at 1:21 PM Root Cause: LMP Config issue