WiscNet incident

[2287286] River Ridge School District - r-riverridgesd - Down - WISC

Critical Resolved View vendor source →

WiscNet experienced a critical incident on September 5, 2026 affecting River Ridge School District, lasting —. The incident has been resolved; the full update timeline is below.

Started
Sep 05, 2026, 08:59 PM UTC
Resolved
Sep 05, 2026, 08:59 PM UTC
Duration
—
Detected by Pingoru
Sep 05, 2026, 08:59 PM UTC

Affected components

River Ridge School District

Update timeline

  1. resolved Sep 05, 2026, 08:59 PM UTC

    Hello, The WiscNet NOC has lost access to our device for River Ridge School District at 1:15 PM 9/5/26. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 1304. If you have any additional questions, please contact WiscNet NOC at [email protected] or by phone at 608-442-6761. Thank you, Hello, This has been restored. We observe reboot logs on our equipment on-site indicating a power issue. Feel free to reach out to the WiscNet NOC if any further assistance is needed. External A new ticket \(13760\) has been created by WiscNet. To add additional comments, reply to this email. This email is a service from WiscNet. Delivered by [Zendesk](https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.zendesk.com%2Fsupport%2F%3Futm_campaign%3Dtext%26utm_content%3DWiscNet%26utm_medium%3Dpoweredbyzendesk%26utm_source%3Demail-notification&data=05%7C02%7Cnoc%40wiscnet.net%7C10514cca404147a8d13008df0b7fcda1%7C69ed30a254ec47b68229ce1ac78f3014%7C0%7C0%7C639242315672306289%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=7qOWwh%2BUwAUpv5cDpTml45YyaJe8AWX0HQSyjn9TJL4%3D&reserved=0) \[NN73PM-52Y25\]