Wiley Knewton Alta Outage History

Wiley Knewton Alta had 3 outages in the last 2 years totaling 3h 1m of downtime — averaging 0.1 incidents per month.

There were 3 Wiley Knewton Alta outages since June 14, 2025 totaling 3h 1m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.knewton.com

Critical February 20, 2026

Service Alert - Knewton alta

Detected by Pingoru: Feb 20, 2026, 06:40 PM UTC
Resolved: Feb 20, 2026, 07:47 PM UTC
Duration: 1h 7m

Affected: Knewton alta

Timeline · 3 updates

identified Feb 20, 2026, 06:40 PM UTC

We have identified an issue with Knewton alta and we are working to resolve it as quickly as possible. Please visit http://status.knewton.com for details. We apologize for any inconvenience this may cause. Please check back for updates.
identified Feb 20, 2026, 07:32 PM UTC

We are currently experiencing a service interruption. The root cause has been identified as an outage with a major internet content delivery service (Cloudflare: https://www.cloudflarestatus.com). We will provide additional updates as they become available. We apologize for this inconvenience.
resolved Feb 20, 2026, 07:47 PM UTC

We are pleased to report that the previous issues Alta was experiencing have been resolved. We apologize for any inconvenience you may have experienced as a result. If you need any technical assistance please reach out to our Technical Support team. Please consider, for any subsequent platform status updates, subscribe to our SMS message service. To review Alta platform status at anytime, please visit http://status.knewton.com.

Read the full incident report →

Notice February 4, 2026

Service Alert - alta Learnosity Questions

Detected by Pingoru: Feb 04, 2026, 07:08 PM UTC
Resolved: Feb 04, 2026, 06:30 PM UTC
Duration: —

Timeline · 1 update

resolved Feb 04, 2026, 07:08 PM UTC

Please be aware that our vendor (Learnosity) experienced an outage between 1:30 PM and 1:50 PM US Eastern Time, which effected some alta customers: (https://status.learnosity.com/incidents/cv84bt5xll2f) As a result, some questions did not load for students or were not viewable by instructors. We apologize for any troubles you may have faced during this time.

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Critical June 14, 2025

Chat is down

Detected by Pingoru: Jun 14, 2025, 11:39 PM UTC
Resolved: Jun 15, 2025, 01:33 AM UTC
Duration: 1h 54m

Affected: Knewton alta

Timeline · 4 updates

investigating Jun 14, 2025, 11:39 PM UTC

We are currently experiencing a problem with our chats. We are investigating the issue. We apologize for any inconvenience this may cause. Please check back for updates.
investigating Jun 15, 2025, 01:31 AM UTC

We are continuing to investigate this issue.
investigating Jun 15, 2025, 01:32 AM UTC

We are continuing to investigate this issue.
resolved Jun 15, 2025, 01:33 AM UTC

This incident has been resolved.

Read the full incident report →