Wiley Knewton Alta experienced a critical incident on August 27, 2015, lasting 15m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Aug 27, 2015, 02:43 AM UTC
On August 26, the Knewton Technology Team detected an issue affecting Knewton.com. It began at 02:00 UTC, and we're currently looking into the issue. We will provide an update on this page as soon as we have more information. Thanks for your patience.
- identified Aug 27, 2015, 02:58 AM UTC
On August 26, the Knewton Technology Team resolved an issue affecting Knewton.com . It began at 02:00UTC and was resolved as of 02:48 UTC. More details will follow soon.
- resolved Aug 27, 2015, 02:58 AM UTC
On August 26, the Knewton Technology Team resolved an issue affecting Knewton.com . It began at 02:00UTC and was resolved as of 02:48 UTC. During this time a small number of users were not able to get recommendations or start working on new assignments. The issue is now resolved.