Wiley Knewton Alta experienced a critical incident on July 29, 2016, lasting 1h 3m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jul 29, 2016, 12:26 PM UTC
On July 29th, 2016, the Knewton Technology Team detected an issue affecting Knewton.com. It began at 12:00 UTC, and we're currently looking into the issue. We will provide an update on this page as soon as we have more information. Thanks for your patience.
- resolved Jul 29, 2016, 01:30 PM UTC
On July 29th, 2016, the Knewton Technology Team resolved an issue affecting Knewton.com. It began at 12:00 UTC and was resolved as of 12:45 UTC. During this time, users may have had difficulty logging in or accessing Knewton.com. Operations returned to normal at 12:45 UTC.
- postmortem Jul 31, 2018, 05:06 PM UTC
On July 29th, 2016, the Knewton Technology Team resolved an issue affecting Knewton.com. It began at 12:00 UTC and was resolved as of 12:45 UTC. During this time, users may have had difficulty logging in or accessing Knewton.com. Operations returned to normal at 12:45 UTC.