Wiley Knewton Alta incident

Knewton.com Issue

Critical Resolved View vendor source →

Wiley Knewton Alta experienced a critical incident on September 23, 2016, lasting 12m. The incident has been resolved; the full update timeline is below.

Started
Sep 23, 2016, 08:36 PM UTC
Resolved
Sep 23, 2016, 08:49 PM UTC
Duration
12m
Detected by Pingoru
Sep 23, 2016, 08:36 PM UTC

Update timeline

  1. investigating Sep 23, 2016, 08:36 PM UTC

    On September 23rd, 2016, the Knewton Technology Team detected an issue affecting access to Knewton.com. We're currently looking into the issue. We will provide an update on this page as soon as we have more information. Thanks for your patience.

  2. resolved Sep 23, 2016, 08:49 PM UTC

    On September 23rd, 2016, the Knewton Technology Team resolved an issue affecting Knewton.com. It began at 20:23 UTC and was resolved as of 20:42 UTC. During this time, users could not access or log into Knewton.com. This issue has now been resolved.