Wiley Knewton Alta incident

Investigating Knewton Issue

Critical Resolved View vendor source →

Wiley Knewton Alta experienced a critical incident on May 2, 2017, lasting 31m. The incident has been resolved; the full update timeline is below.

Started
May 02, 2017, 04:28 PM UTC
Resolved
May 02, 2017, 04:59 PM UTC
Duration
31m
Detected by Pingoru
May 02, 2017, 04:28 PM UTC

Update timeline

  1. investigating May 02, 2017, 04:28 PM UTC

    On May 2nd 2017, the Knewton Technology Team detected an issue affecting Knewton.com. It began at 15:58 UTC, and we're currently looking into the issue. We will provide an update on this page as soon as we have more information. Thanks for your patience.

  2. resolved May 02, 2017, 04:59 PM UTC

    On May 2nd 2017, the Knewton Technology Team resolved an issue affecting Knewton. It began at 15:58 UTC and was resolved as of 16:50 UTC. During this time, users may have had difficulty accessing Knewton. This issue has now been resolved.