Wiley Knewton Alta incident

Investigating Knewton Issue

Critical Resolved View vendor source →

Wiley Knewton Alta experienced a critical incident on May 4, 2017, lasting 18m. The incident has been resolved; the full update timeline is below.

Started
May 04, 2017, 08:02 PM UTC
Resolved
May 04, 2017, 08:20 PM UTC
Duration
18m
Detected by Pingoru
May 04, 2017, 08:02 PM UTC

Update timeline

  1. investigating May 04, 2017, 08:02 PM UTC

    On May 4, 2017, the Knewton Technology Team detected an issue affecting Knewton.com. We are currently looking into the issue. We will provide an update on this page as soon as we have more information. Thanks for your patience.

  2. resolved May 04, 2017, 08:20 PM UTC

    On May 4, 2017, the Knewton Technology Team resolved an issue affecting Knewton. It began at 19:43 UTC and was resolved as of 20:04 UTC. During this time, users may have had difficulty accessing and/or using Knewton. This issue has now been resolved.