Wiley Knewton Alta incident

Investigating Knewton alta Issue

Critical Resolved View vendor source →

Wiley Knewton Alta experienced a critical incident on April 5, 2018, lasting 17m. The incident has been resolved; the full update timeline is below.

Started
Apr 05, 2018, 12:14 AM UTC
Resolved
Apr 05, 2018, 12:32 AM UTC
Duration
17m
Detected by Pingoru
Apr 05, 2018, 12:14 AM UTC

Update timeline

  1. investigating Apr 05, 2018, 12:14 AM UTC

    On April 5, 2018, the Knewton Technology Team detected an issue affecting users accessing and/or using Knewton alta. It began at 00:02 UTC, and we're currently looking into the issue. We will provide an update on this page as soon as we have more information. Thanks for your patience.

  2. resolved Apr 05, 2018, 12:32 AM UTC

    On April 5, 2018, the Knewton Technology Team resolved an issue affecting Knewton alta. It began at 00:02 UTC and was resolved as of 00:24 UTC. During this time, users may have had difficulty accessing and/or using Knewton alta. This issue has now been resolved.