Wiley Knewton Alta incident

Investigating Knewton alta Issue

Notice Resolved View vendor source →

Wiley Knewton Alta experienced a notice incident on April 26, 2018 affecting Knewton alta, lasting 1h 45m. The incident has been resolved; the full update timeline is below.

Started
Apr 26, 2018, 09:50 PM UTC
Resolved
Apr 26, 2018, 11:35 PM UTC
Duration
1h 45m
Detected by Pingoru
Apr 26, 2018, 09:50 PM UTC

Affected components

Knewton alta

Update timeline

  1. investigating Apr 26, 2018, 09:50 PM UTC

    On Apr 26th, 2018, the Knewton Technology Team detected an issue affecting users of Knewton alta when using "view related instruction". It began at 21:23 UTC, and we're currently looking into the issue. We will provide an update on this page as soon as we have more information. Thanks for your patience.

  2. resolved Apr 26, 2018, 11:35 PM UTC

    On Apr 26, 2018, the Knewton Technology Team resolved an issue affecting users of Knewton alta when using "view related instruction". It began at 21:23 UTC and was resolved as of 23:27 UTC. During this time, users may have had difficulty using "view related instruction". This issue has now been resolved.