Wiley Knewton Alta experienced a critical incident on August 6, 2018 affecting Knewton alta, lasting 26m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 06, 2018, 01:27 PM UTC
On August 6, 2018, the Knewton Technology Team detected an issue affecting Knewton alta users accessing where they are unable to login to Knewton alta. It began at 13:24 UTC, and we're currently looking into the issue. We will provide an update on this page as soon as we have more information. Thanks for your patience.
- identified Aug 06, 2018, 01:47 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Aug 06, 2018, 01:54 PM UTC
On August 6, 2018, the Knewton Technology Team resolved an issue affecting Knewton alta users where they are unable to login to Knewton alta. It began at 13:24 UTC and was resolved as of 13:50 UTC. This issue has now been resolved.