Wiley Knewton Alta incident

Unable to Access Assignments

Notice Resolved View vendor source →

Wiley Knewton Alta experienced a notice incident on August 10, 2018 affecting Knewton alta, lasting 27m. The incident has been resolved; the full update timeline is below.

Started
Aug 10, 2018, 04:50 PM UTC
Resolved
Aug 10, 2018, 05:17 PM UTC
Duration
27m
Detected by Pingoru
Aug 10, 2018, 04:50 PM UTC

Affected components

Knewton alta

Update timeline

  1. investigating Aug 10, 2018, 04:50 PM UTC

    The Knewton Technology Team detected an issue affecting Knewton alta users where students are unable to start assignments and instructors are unable to preview assignments. It started at 16:23 UTC. We will provide you with further updates as we continue to monitor the issue.

  2. resolved Aug 10, 2018, 05:17 PM UTC

    On August 10, 2018, the Knewton Technology Team resolved an issue affecting Knewton alta users where students were unable start assignments and instructors where unable to preview assignments. It began at 16:23 UTC and was resolved as of 17:12 UTC.