Wiley Knewton Alta incident

Investigating Knewton Alta Issue

Notice Resolved View vendor source →

Wiley Knewton Alta experienced a notice incident on August 21, 2018 affecting Knewton alta, lasting 1h 4m. The incident has been resolved; the full update timeline is below.

Started
Aug 21, 2018, 04:07 AM UTC
Resolved
Aug 21, 2018, 05:12 AM UTC
Duration
1h 4m
Detected by Pingoru
Aug 21, 2018, 04:07 AM UTC

Affected components

Knewton alta

Update timeline

  1. investigating Aug 21, 2018, 04:07 AM UTC

    On August 21, 2018, the Knewton Technology Team detected an issue affecting Knewton alta. Some requests are failing when working with assignments.It began at 03:38 UTC, and we're currently looking into the issue. We will provide an update on this page as soon as we have more information. Thanks for your patience.

  2. investigating Aug 21, 2018, 04:15 AM UTC

    We are continuing to investigate this issue.

  3. resolved Aug 21, 2018, 05:12 AM UTC

    On August 21, 2018, the Knewton Technology Team resolved an issue affecting Knewton alta users. Some requests failed while users worked with assignments. It began at 3:38 UTC, and was resolved as of 4:39UTC. This issue has now been resolved.