Wiley Knewton Alta incident

Investigating Knewton alta Issue

Critical Resolved View vendor source →

Wiley Knewton Alta experienced a critical incident on August 28, 2018 affecting Knewton alta, lasting 11m. The incident has been resolved; the full update timeline is below.

Started
Aug 28, 2018, 03:39 AM UTC
Resolved
Aug 28, 2018, 03:51 AM UTC
Duration
11m
Detected by Pingoru
Aug 28, 2018, 03:39 AM UTC

Affected components

Knewton alta

Update timeline

  1. investigating Aug 28, 2018, 03:39 AM UTC

    On August 28th, the Knewton Technology Team detected an issue affecting users using Knewton alta. It began at 3:20 UTC, and we're currently looking into the issue. We will provide an update on this page as soon as we have more information. Thanks for your patience.

  2. resolved Aug 28, 2018, 03:51 AM UTC

    On August 28th, the Knewton Technology Team resolved an issue affecting Knewton alta. It began at 3:20 UTC, UTC and was resolved as of 3:47 UTC. During this time,users may have had difficultyusing Knewton alta. This issue has now been resolved.