Wiley Knewton Alta incident

Unable to login using Google OAuth

Notice Resolved View vendor source →

Wiley Knewton Alta experienced a notice incident on February 5, 2019 affecting Knewton alta, lasting 1h 24m. The incident has been resolved; the full update timeline is below.

Started
Feb 05, 2019, 03:55 PM UTC
Resolved
Feb 05, 2019, 05:19 PM UTC
Duration
1h 24m
Detected by Pingoru
Feb 05, 2019, 03:55 PM UTC

Affected components

Knewton alta

Update timeline

  1. investigating Feb 05, 2019, 03:55 PM UTC

    The Knewton Technology Team is investigating an issue affecting users from signing into Knewton.com via Google authentication. It began on February 5, 2019 at 9:26 UTC.

  2. resolved Feb 05, 2019, 05:19 PM UTC

    On February 5, 2019, the Knewton Technology Team resolved an issue affecting users from signing into Knewton.com via Google authentication. It began on February 5, 2019 at 9:26 UTC and was resolved as of 16:31 UTC. During this time, users were unable to log into Knewton.com via the Google authentication method. Operations returned to normal at 16:31 UTC.