Wiley Knewton Alta incident

Issue with Alta Learnosity

Minor Resolved View vendor source →

Wiley Knewton Alta experienced a minor incident on October 9, 2020 affecting Knewton alta, lasting 1h 30m. The incident has been resolved; the full update timeline is below.

Started
Oct 09, 2020, 02:55 PM UTC
Resolved
Oct 09, 2020, 04:25 PM UTC
Duration
1h 30m
Detected by Pingoru
Oct 09, 2020, 02:55 PM UTC

Affected components

Knewton alta

Update timeline

  1. identified Oct 09, 2020, 02:55 PM UTC

    On October 9, 2020 at 14:41 UTC, Knewton received reports of intermittent issues with Learnosity which is affecting Alta. If you experience any errors loading a question, please refresh your page. We're currently looking into the issue. We will provide an update on this page as soon as we have more information. Thanks for your patience.

  2. resolved Oct 09, 2020, 04:25 PM UTC

    On October 9, 2020, the Knewton Technology Team resolved an issue with Learnosity which was affecting Alta It began at 14:41 UTC and was resolved as of 16:20 UTC. We’re sorry for any inconvenience this caused.