Wiley Knewton Alta incident

Order system issues

Minor Resolved View vendor source →

Wiley Knewton Alta experienced a minor incident on December 15, 2021 affecting Knewton alta, lasting 36m. The incident has been resolved; the full update timeline is below.

Started
Dec 15, 2021, 08:17 PM UTC
Resolved
Dec 15, 2021, 08:54 PM UTC
Duration
36m
Detected by Pingoru
Dec 15, 2021, 08:17 PM UTC

Affected components

Knewton alta

Update timeline

  1. identified Dec 15, 2021, 08:17 PM UTC

    The system that we use for orders is currently experiencing some issues. Users may see a toast notification “Oops something went wrong”. when loading the course page. You should still be able to use the site normally though.

  2. resolved Dec 15, 2021, 08:54 PM UTC

    These issues have been resolved and orders are processing normally now