When I Work Outage History

When I Work is up right now

When I Work had 2 outages in the last 2 years totaling 429h 52m of downtime — averaging 0.1 incidents per month.

There were 2 When I Work outages since May 22, 2025 totaling 429h 52m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.wheniwork.com

Notice October 20, 2025

AWS Incident

Detected by Pingoru
Oct 20, 2025, 12:49 PM UTC
Resolved
Oct 21, 2025, 11:39 AM UTC
Duration
22h 50m
Affected: Web AppAPILoginWebsiteWorkchat
Timeline · 4 updates
  1. monitoring Oct 20, 2025, 12:49 PM UTC

    We are currently monitoring our app after being impacted by the AWS incident. We will provide another update as the incident is resolved. If you have questions, please reach out to our Care team.

  2. monitoring Oct 20, 2025, 06:58 PM UTC

    Our team is still monitoring our app after being impacted by the ongoing AWS incident. If you are having any issues, please reach out to our Care team for assistance.

  3. monitoring Oct 20, 2025, 11:07 PM UTC

    Our team continues to monitor the performance of our app as AWS works to fully resolve their incident.

  4. resolved Oct 21, 2025, 11:39 AM UTC

    This incident has been resolved.

Read the full incident report →