Whatnot experienced a major incident on November 18, 2025 affecting Ship, lasting 2h 49m. The incident has been resolved; the full update timeline is below.
Affected components
Ship
Update timeline
- identified Nov 18, 2025, 02:17 PM UTC
We are aware of an issue impacting shipping quotes, manifests, and shipping label generation. Our team is working on resolving the issue.
- monitoring Nov 18, 2025, 03:16 PM UTC
A fix has been implemented to restore shipping quotes, manifests, and shipping label generation. Our team will continue to monitor the issue to ensure services are restored.
- resolved Nov 18, 2025, 05:07 PM UTC
We have resolved the issue impacting shipping quotes and the manifest/shipping label generation service on Whatnot. Thank you for your patience!