Whatnot incident

[Investigating] Multiple Services

Minor Resolved View vendor source →

Whatnot experienced a minor incident on November 24, 2025 affecting Register and Log in and 1 more component, lasting 2h 56m. The incident has been resolved; the full update timeline is below.

Started
Nov 24, 2025, 09:20 PM UTC
Resolved
Nov 25, 2025, 12:16 AM UTC
Duration
2h 56m
Detected by Pingoru
Nov 24, 2025, 09:20 PM UTC

Affected components

RegisterLog inCreate Live Shows and ProductsLoad feedJoin a Live ShowPurchaseSellShip

Update timeline

  1. investigating Nov 24, 2025, 09:20 PM UTC

    Between 21:08 - 21:22 UTC we observed networking issues with one of our service providers. We have since recovered and are working with our provider to confirm the outage and recovery.

  2. monitoring Nov 24, 2025, 09:46 PM UTC

    We're monitoring the situation as the system is back to stable.

  3. resolved Nov 25, 2025, 12:16 AM UTC

    We have verified the issue with our service provider.