Whatnot incident

[Resolved] Post Purchase Actions Issue

Major Resolved View vendor source →

Whatnot experienced a major incident on December 22, 2025 affecting Ship, lasting 10h 34m. The incident has been resolved; the full update timeline is below.

Started
Dec 22, 2025, 04:10 PM UTC
Resolved
Dec 23, 2025, 02:45 AM UTC
Duration
10h 34m
Detected by Pingoru
Dec 22, 2025, 04:10 PM UTC

Affected components

Ship

Update timeline

  1. investigating Dec 22, 2025, 04:10 PM UTC

    We are aware of an issue impacting some sellers' ability to fulfill orders via Canada Post. Our team is working quickly to resolve the issue.

  2. resolved Dec 23, 2025, 01:05 PM UTC

    This incident has been resolved.