WeVideo incident

Latency issues

Minor Resolved View vendor source →

WeVideo experienced a minor incident on July 9, 2024 affecting API and Web app and 1 more component, lasting 41m. The incident has been resolved; the full update timeline is below.

Started
Jul 09, 2024, 02:43 PM UTC
Resolved
Jul 09, 2024, 03:24 PM UTC
Duration
41m
Detected by Pingoru
Jul 09, 2024, 02:43 PM UTC

Affected components

APIWeb appRendering service

Update timeline

  1. investigating Jul 09, 2024, 02:43 PM UTC

    We are currently investigating this issue.

  2. monitoring Jul 09, 2024, 03:09 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 09, 2024, 03:24 PM UTC

    This incident has been resolved.